Testimonials

What our clients are saying

  • HELEN IS BY FAR THE BEST AGENT THAT I HAVE EVER DEALT WITH

    This review is long overdue. I have known Helen for a few years now, and have done multiple transactions with her. I also sent a few friends to her and they all successfully closed transactions with her help with great ease and success. Not all agents/brokers are equal. When you have an easy deal, you…

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  • THEY GUIDED MY SEARCH TO FIND THE RIGHT PROPERTY FOR MY BUSINESS

    I have enjoyed working with Helen in my search for commercial real estate.  She enlisted the help of Tim Tran from the Ivy Group and together they guided my search to find the right property for my business.  It was a 5-month journey that afforded me a number of lessons about commercial real estate but…

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  • VERY PROFESSIONAL, ALWAYS EASY TO CONTACT

    I was referred to Helen to help sell a commercial property. She was amazing! Very easy to work with! She knows her business, and it shows! Very professional, always easy to contact via phone, text, and email. She made this sale go very smoothly and we were comfortable through the process and satisfied with the…

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  • HER VALUABLE INSIGHTS AND EXPERIENCE HELPED US STAND OUT FROM COMPETITORS TO WIN THE PROJECT

    I met Helen Chong from attending the NorCal CCIM meetings and have come to know and trust her. Our first project together was a 100-unit apartment listing in San Jose. Her valuable insights and experience helped us stand out from competitors to win the project. Since then, Helen and I continue to refer trusted clients…

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  • THEY HELPED US GROW OUR PORTFOLIO FROM A COUPLE OF PROPERTIES TO DOZENS

    I’ve been working with Helen’s team, specifically Helen and Peter, for over five years now. They have helped us purchase and sell multiple properties, ranging from duplexes all the way to a 20 unit apartment complex. They helped us grow our portfolio from a couple of properties to dozens. Along the way, they gave displayed…

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  • WE ARE HAPPY WE FOUND HELEN AND HER TEAM!

    After interviewing 3 RE agents we choose to work with Helen, whom we had heard about through a friend.  Helen and Marvine were instrumental in getting our home ready to sell and for the offer that we accepted.  Helen is very personable, professional and reliable and made the whole process very easy.  We are happy…

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  • WE SOLD AT 3% HIGHER THAN WHAT WE EXPECTED TO SELL WITHIN 9 DAYS

    I sold high and bought low in the bay area, thanks to Helen and Marvine. If you want your story to be like mine, go with these wonderful people! Well, this wasn’t our first real estate purchase. In fact, when I bought my condo the first time, Helen was the selling(the opposite) agent. And.. when…

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  • HELEN AND MARVINE PROVIDED US WITH LOTS OF USEFUL INFORMATION FROM BEGINNING TO END

    My partner and I just purchased our first single family house with the help of Helen and Marvine. We had been looking on our own for a few months and felt overwhelmed, so we wanted to find a realtor who could help guide us through the very complicated homebuying process. We’ve heard from so many…

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  • VERY PATIENT AND LISTENS TO HIS CLIENTS NEEDS

    We have been working with Trey for years now. He was able to sell our first rental property higher than the listing a few years back and was able to help us buy our new rental below listing last year. He’s wonderful to work with, very patient and listens to his clients needs. We highly…

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    Cindy Z. (Seller)
  • HELEN MANAGED A 6.5% LOWER PRICE FOR OUR NEW CONDO BASED ON THE CURRENT MARKET TRENDS.

    I did some research before selecting Helen Chong from HAYLEN Group for her negotiating skills. The reviews were correct. Helen managed a 6.5% lower price for our new condo based on the current market trends. She was wonderful in supporting us when we got to a dead-end with Chase Mortgage. As a retired couple, a…

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  • THEY WERE ORGANIZED, INFORMED, PROMPT, EXPERIENCED, AND A PLEASURE TO WORK WITH.

    Helen and Susanna did a fantastic job, and helped us find exactly what we were looking for in a very competitive location and market, and at a reasonable price. They were organized, informed, prompt, experienced, and a pleasure to work with.  I would definitely choose to work with them again, and to refer them to…

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  • THEY ARE PROACTIVE, SUPER-RESPONSIVE, AND ARE GREAT STRATEGISTS.

    Helen and Anthony are absolutely fantastic realtors to work with. They are proactive, super-responsive, and are great strategists who will help you navigate this crazy bay area housing market. If you’re reading this review, go schedule a free consultation with them – everyone deserves a great real estate agent like them! —— As first-time homebuyers, we…

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  • THEY TOOK OUT THE “SCARY” AND DIMINISHED THE LEVEL OF “TEDIOUS” SO THAT WE COULD ENJOY THE FUN AND EXCITING SIDE.

    Selling a home and purchasing a home can be just as scary and tedious as it is fun and exciting.  From the mounds of paperwork to the endless task lists of items that need to be accomplished for a sale or purchase to take place – it’s important to have a team with a clear…

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  • WE LOVED WORKING WITH CELINE MUI SIMON!

    She helped us lease a commercial space for our upcoming restaurant and was completely amazing the entire time. Prior to finding Celine, our previous commercial real estate agent wasn’t able to find us anything good in 10 months. We spent months and months trying to get a lease draft from a potential landlord and our…

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  • IF I COULD GIVE THEM 10 STARS ON YELP, I DEFINITELY WOULD!

    If I could give them 10 stars on Yelp, I definitely would!! (Note: This is the very first Yelp review I’ve written. Susanna and Helen were the first to convince me to actually take my time and effort to write a review). If you want a super responsive, intelligent, analytical, professional yet friendly best negotiators…

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    Kay Y.
  • I SPENT HOURS RESEARCHING FOR THE BEST AGENT TO REPRESENT OUR COMMERCIAL PROPERTY, AND HELEN WAS BY FAR THE BEST PERSON!

    FORTUNATELY, I stumbled across Helen online. I found out she was interviewed in a podcast, so I downloaded and listened to scope her out before contacting her. I spent hours researching for the best agent to represent our commercial property, and Helen was by far the best person! We interviewed her over the phone and…

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    Jen H.
  • THE WHOLE PROCESS WENT VERY SMOOTHLY AND THEY ALWAYS RESPOND TO MY QUESTIONS VERY PROMPTLY.

    I feel lucky to have Helen & Susanna to work with, and finally got my fist home. As a first time buyer, I firstly talked to some agents but none of them satisfied me, until I talked with Helen & Susanna. They’re incredibly efficient. Susanna helped me filter out the potential homes according to my…

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    Sun T.
  • HELEN CHONG IS A CONSUMMATE PROFESSIONAL IN TERMS OF HER KNOWLEDGE & ABILITY.

    Helen Chong is a consummate professional in terms of her knowledge & ability, and the efforts & resources she employs for her clients’ benefit are first-rate. But those are not her most valuable assets… She is as authentic as the day is long, and does an AWESOME job for her clients – because she genuinely…

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    Real Estate Peer
  • HELEN IS BY FAR THE BEST AGENT THAT I HAVE EVER DEALT WITH.

    This review is long overdue. I have known Helen for a few years now, and have done multiple transactions with her. I also sent a few friends to her and they all successfully closed transactions with her help with great ease and success. Not all agents/brokers are equal. When you have an easy deal, you…

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    Winnie
  • I FEEL LUCKY THAT I COULD HAVE SUSANNA AND HELEN’S HELP

    I had a great experience with Susanna and Helen. Susanna has always been nice and super responsive. She had great resources of open houses with constructive suggestions. Being first time buying a house, I feel lucky that I could have Susanna and Helen’s help. I would not hesitate to recommend them to you.

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    Senyang Z.
  • WE ARE SO VERY FORTUNATE TO KNOW HELEN AND WE ARE VERY GRATEFUL THAT SHE HAS HELPED US TO CLOSE TWO OF OUR PROPERTIES WAY ABOVE OUR ASKING PRICE.

    Helen is a person of many talents and a great joy to work with. She has a very pleasant personality, a great listener, intelligent and easy to get along. We are so very fortunate to know Helen and we are very grateful that she has helped us to close two of our properties way above…

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    Kim Thiam C.
  • IF YOU ARE LOOKING FOR A REALTOR I’D HIGHLY RECOMMEND SUSANNA AND HELEN.

    I was looking for a realtor to buy our first house, lucky through yelp got to know Helen and Susanna. Being first time home buyers there are a lot of things one can be ignorant about, but we were extremely lucky to have Susanna who is very knowledgable. She guided us through every step and…

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    Samyuktha D.
  • LOOK NO FURTHER!!

    Helen & Susanna are hands down some of the best agents out there. Look no further!! They are professional & knowledgeable but most importantly they are really good people. They truly care that you end up with a home that you are happy with vs closing the deal. You want that & not something that…

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    E. C.
  • HAYLEN GROUP IS THE EPITOME OF REAL ESTATE KNOWLEDGE.

    Haylen Group is the epitome of real estate knowledge, professionalism, class, and decency. I’ve met and worked with many real estate companies and Real Estate professionals, but the professionals that make up the Haylen Group, are a class of their own; nothing short of the BRIGHTEST STARS. You need a real estate job done, and…

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    Sondra T. (Luxury Client)
  • I REFERRED THEM TO MY FAMILY WHO IS BUYING AN APARTMENT.

    I just sold my million dollar home through Haylen Group in September 2017. Helen Chong and Susanna Leung were awesome! Would I recommend their services again…definitely, I referred them to my family who is buying an apartment home as an investment. The video of my home presented by Haylen Group can be found on YouTube…

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    Mike C.
  • I WOULD HIGHLY RECOMMEND THEM AS A TEAM.

    Helen Chong was an outstanding agent. She provided excellent services and went above and beyond with helpfulness throughout our preparation period before the first open house. She or her excellent assistant December Green coordinated and met inspectors at our house and arranged a strong collection of documents for buyers to see how well maintained our…

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    Martha
  • OUR JOURNEY WAS NOTHING AS EXPECTED, BUT THESE LADIES WERE OUR SAVING GRACE ALWAYS. FROM HAVING TO DEAL WITH DEMANDING SELLERS IN THIS CRAZY MARKET TO WORKING WITH OUR UNIQUE REQUIREMENTS, THIS TEAM WORKED TOGETHER IN A TRUE PARTNERSHIP.

    Buying our first home with Helen and Susanna as our Realtors was the best decision that we made. We were very fortunate to get our home at our choice of location, budget and schools. Being first time buyers there is a lot to learn and you need agents who will uncover every detail for you…

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    Poonam C.
  • HEY GENUINELY WANTED US TO FIND A HOME WE WOULD LOVE AND ENSURED WE HAD AS SMOOTH OF A PURCHASE AS POSSIBLE.

    Working with Susanna and Helen to purchase our first home was such a wonderful and seamless experience. They helped me and my fiancé find an amazing condo that surpassed what we had originally hoped for. Even when we were discouraged and took a break from looking, Susanna kept searching for us and showed us anything…

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    Julie M.

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