THEY ARE PROACTIVE, SUPER-RESPONSIVE, AND ARE GREAT STRATEGISTS.
Helen and Anthony are absolutely fantastic realtors to work with. They are proactive, super-responsive, and are great strategists who will help you navigate this crazy bay area housing market. If you’re reading this review, go schedule a free consultation with them – everyone deserves a great real estate agent like them!
As first-time homebuyers, we didn’t know what we wanted. We weren’t sure not only about the types of housing (townhome/condo/single family) we wanted but also the area we wanted to move to. We found Helen & Anthony through Yelp and scheduled a free consultation. Turns out, it was the best choice we made throughout this entire process. (Believe me, there are a ton of agents in this market who lacks the professionalism & detail-orientedness you would want from your agent.)
Throughout a series of zoom calls and meetups, Helen and Anthony walked us through neighborhoods in the area and helped us narrow down the neighborhood we wanted to move to. They used data-driven insights (yup – tech people lingo) to help us determine the type of property (i.e. condo) and the price we should be expecting to pay for each type of housing.
Once we had an area in mind, Helen and Anthony supported us by being on the ground whenever we requested a walkthrough of a property. Weekend, evening nights – they were available to talk & tour with us whenever properties popped up. We met with Anthony and Helen 15+ times over the course of 8+ months (it really DID take that long for us to figure out what we liked) and I’m extremely grateful for the patience and enthusiasm they brought to each meeting.
Issues are bound to come up when closing on a home, and that’s when having super-responsive agents representing you really helps. Helen and Anthony were always ready to step in, coordinating with all the stakeholders in the transaction, and proactively asking questions to our lenders to make sure everyone was on the same page.
Helen and Anthony are very well connected as well – they introduced us to a lot of people who made the entire closing/renovation process much easier. They helped us find people who could work with us. (i.e. home insurance agents who could work with our specific financial arrangement, a handyman who had the right skills for the renovation we wanted to do, CPAs to discuss tax strategies for real estate investment, etc.) Every single one of the people I got an introduction from Helen & Anthony was a joy to work with.
I would never hesitate to recommend Helen & Anthony to anyone who is looking for homes in the Bay Area. Buying a house in SFBA can be so stressful, and everyone deserves a great agent representing them. If you’re reading this review, do yourself a favor by scheduling a free consultation with them. You’ll immediately realize how on top of things they are.
Jin Woo Y.
YOU NEED HARDWORKING, SMART & DILIGENT AGENTS LIKE THEM
Helen & Susanna helped me to buy my condo few yrs ago. They just helped us to buy our townhouse & sell the condo. The real estate market got even more intense now. You need hardworking, smart & diligent agents like them. You may need to submit offer 2-3 days ahead of offer deadline if...
HELEN AND SUSANNA ARE INDUSTRY VETERANS
My wife and I used Haylen Group to help buy our current townhouse and sell our condo. As first time buyers we had so many questions and things to learn along the way but Susanna and Helen made themselves incredibly accessible throughout the process. They responded through text to every question we had and very...