IF I COULD GIVE THEM 10 STARS ON YELP, I DEFINITELY WOULD!
If I could give them 10 stars on Yelp, I definitely would!! (Note: This is the very first Yelp review I’ve written. Susanna and Helen were the first to convince me to actually take my time and effort to write a review). If you want a super responsive, intelligent, analytical, professional yet friendly best negotiators in San Jose/Santa Clara area, look no further!!! They are absolutely the best. (We interviewed 7 other realtors who were all highly rated on Yelp, and they were the clear winners.) It was our first home purchase, which I’m sure many of you know can be daunting and overwhelming, but they were there every step of the way to guide us through it. My husband and I really enjoyed working with them through the entire process from our initial meeting where they had already put together some stats on the area to give us some perspective to stepping in to our very own home for the first time where they had set up a nice gift basket with a “Welcome Home” balloon 🙂 We were nervous when we heard there was another offer, but Helen made it so that our offer ended up being slightly better than the other. Besides advising us on the price and terms, she suggested we attach a picture of us and a short letter to the sellers. That worked like a charm! The seller’s realtor told us the sellers really loved the personal touch and that helped us win the property. From the way they work, it’s clear that they love what they do and they’re all about making their clients happy. Thanks everyone who wrote great reviews about them that allowed us to find Helen and Susanna! I hope this review can help other house hunters 🙂
HELEN MANAGED A 6.5% LOWER PRICE FOR OUR NEW CONDO BASED ON THE CURRENT MARKET TRENDS.
I did some research before selecting Helen Chong from HAYLEN Group for her negotiating skills. The reviews were correct. Helen managed a 6.5% lower price for our new condo based on the current market trends. She was wonderful in supporting us when we got to a dead-end with Chase Mortgage. As a retired couple, a...Read More
THEY WERE ORGANIZED, INFORMED, PROMPT, EXPERIENCED, AND A PLEASURE TO WORK WITH.
Helen and Susanna did a fantastic job, and helped us find exactly what we were looking for in a very competitive location and market, and at a reasonable price. They were organized, informed, prompt, experienced, and a pleasure to work with. I would definitely choose to work with them again, and to refer them to...Read More