Helen Chong was an outstanding agent. She provided excellent services and went above and beyond with helpfulness throughout our preparation period before the first open house. She or her excellent assistant December Green coordinated and met inspectors at our house and arranged a strong collection of documents for buyers to see how well maintained our property was. They recommended an excellent landscaper who transformed our front & back yards in a week! They arranged for whole house cleaning, and even showed up 2 hours before to help me move boxes into our garage. They provided good advice, gorgeous flyers and strong support throughout the process. The e-docs we signed were SO helpful as we were out of town for most of the signings. They made it easy and clear and answered all our questions. We got slightly over asking price and when I did not want to pay the additional $8000 in transfer fees she negotiated with the buyers to offer that additional cost to add to the purchase price. Helen left a very nice gift of a photo book with house pics from the flyers, along with two other thoughtful and generous gifts. I would highly recommend them as a team. They are calm, competent and clear about questions and problems that came up and resolved everything professionally. Great to have a team of problem-solvers and active agents working for us. The day before closing Helen went out and bought paint, then washed scuff marks and repainted the steps scuffed by the stagers. She is amazing with every detail. We had a very positive experience.

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