HELEN IS BY FAR THE BEST AGENT THAT I HAVE EVER DEALT WITH.
This review is long overdue. I have known Helen for a few years now, and have done multiple transactions with her. I also sent a few friends to her and they all successfully closed transactions with her help with great ease and success. Not all agents/brokers are equal. When you have an easy deal, you may not notice the difference among agents. It is when you have a tough deal that the agent shines through. Helen is by far the best agent that I have ever dealt with. I had several difficult deals with unreasonable counterparts and she managed to settle them all. There were also times when she would honestly tell me that we should walk away from a deal, and we did, and subsequently she found me a better deal. She is very honest and holds the highest standard of her work. She works hard, is literally available 24/7. I sometimes send her emails in the middle of the night and she replies immediately! Her team members are also great. I have worked with Peter, a very experienced veteran in real estate. He is very astute in picking a winning property. They know both Northern and Southern California markets very well. Given how good she is, she is certainly very busy. She is not going to chase after you to see if you have interests in buying or selling, if you don’t respond. If you are not a serious buyer or seller, please do not waste her time, because she truly maximizes every minute to help her clients and she treats big and small clients the same way. If you are serious in doing a transaction, then give her a call. I am sure you will be happy with her work.
HELEN MANAGED A 6.5% LOWER PRICE FOR OUR NEW CONDO BASED ON THE CURRENT MARKET TRENDS.
I did some research before selecting Helen Chong from HAYLEN Group for her negotiating skills. The reviews were correct. Helen managed a 6.5% lower price for our new condo based on the current market trends. She was wonderful in supporting us when we got to a dead-end with Chase Mortgage. As a retired couple, a...Read More
THEY WERE ORGANIZED, INFORMED, PROMPT, EXPERIENCED, AND A PLEASURE TO WORK WITH.
Helen and Susanna did a fantastic job, and helped us find exactly what we were looking for in a very competitive location and market, and at a reasonable price. They were organized, informed, prompt, experienced, and a pleasure to work with. I would definitely choose to work with them again, and to refer them to...Read More