My partner and I just purchased our first single family house with the help of Helen and Marvine. We had been looking on our own for a few months and felt overwhelmed, so we wanted to find a realtor who could help guide us through the very complicated homebuying process. We’ve heard from so many people how difficult it can be to purchase a house in the Bay Area, but we had no idea just how challenging it would be!

Helen and Marvine provided us with lots of useful information from beginning to end, and were very responsive and accessible at any time that we needed them. They started off the process by putting together a one hour presentation tailored to our needs, which really helped us define our target neighborhood and price range. We started looking at SFH and townhomes together the same week. My partner and I had many private conversations about the properties that we saw, and Marvine would respond to our needs and provide advice when he felt we needed it when we looked at houses together. I really appreciated his advice, since it ultimately gave us the courage to put in an offer on a SFH that we really loved. Helen and Marvine then helped guide us through the process of putting in an offer, including a pricing analysis and tips on how to respond when our bid was selected as one of the top two and we were asked by the sellers to put in a counter-offer. Our counter-offer was ultimately accepted, and we had very smooth, seamless experience closing escrow.

We picked up our keys last Monday and took our dog Sophie to visit the house this past weekend. She loved it and didn’t want to leave! We are looking forward to settling down and starting our new lives in our house, and are very grateful to Helen and Marvine for their services. Still can’t believe that we can call ourselves homeowners now!

– Annie D.

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