Helen Chong, founder and CEO of the Haylen Group, is consistently ranked as one of the Bay Area’s top producing real estate agents. Motivated by an early life of financial hardship, her primary aim is to help her clients achieve financial security at retirement. Helen moved to the U.S. from Hong Kong by herself in search for the American Dream. She managed to graduate from UCLA with a degree in Economics while working up to 3 jobs. She then became a Pension Fund analyst, but when she saw clients’ pension suffered during the dot-com bust, she began looking for something safer with better control. Her search was satisfied when she studied various strategies with real estate investments.
Helen believes that real estate investment can lead to financial independence, whether as a primary residence or part of a broader portfolio. She advises her clients to make informed decisions that benefit their financial futures and strives to make the complex real estate process accessible to first-time home buyers and profitable for seasoned investors. She provides buyers with detailed property condition consultations and investors with extensive ten-year analysis for a better view of what their real estate can do for them. Sellers receive comprehensive marketing platform and concierge services that include staging assistance, remodeling consultations, and unique professional listing videos that showcase the stories of their properties.
Helen’s many certifications give her clients the edge no matter what kind of transaction they’re looking to make. She has the prestigious designation of being a Certified Commercial Investment Member (CCIM), held by only 13,000 other agents worldwide. She also is a Certified International Property Specialist (CIPS) and holds certifications from the Graduate Realtor Institute (GRI), Accredited Buyers Rep (ABR®), and Accredited Staging Professional (ASP®), amongst others.
Helen is an active investor and an avid volunteer. She serves as the President-Elect of the NorCal Chapter of CCIM, actively involved in the Santa Clara County Association of Realtors and is an active donor for the Travis Manion Foundation. She has helped host and speak at several large networking and educational events. Helen is currently authoring a book and has been selected to be on the Forbes Speakers Platform . Helen is married to a Iraq War Veteran and a mother of three children. She is fluent in Mandarin, Cantonese, English, and speaks Indonesian.
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HELEN CHONG IS A CONSUMMATE PROFESSIONAL IN TERMS OF HER KNOWLEDGE & ABILITY.
Real Estate Peer
Helen Chong is a consummate professional in terms of her knowledge & ability, and the efforts & resources she employs for her clients’ benefit are first-rate. But those are not her most valuable assets… She is as authentic as the day is long, and does an AWESOME job for her clients – because she genuinely cares about them & takes pride in her work. That, unfortunately, is a commodity in short supply. I wish there were more like her, because it would raise the status of our profession in the eyes of the general population. As any who know me will attest…I am not especially easy to please, nor do I give glowing recommendations unless they are legitimately earned & well-deserved.
HELEN IS BY FAR THE BEST AGENT THAT I HAVE EVER DEALT WITH.
This review is long overdue. I have known Helen for a few years now, and have done multiple transactions with her. I also sent a few friends to her and they all successfully closed transactions with her help with great ease and success. Not all agents/brokers are equal. When you have an easy deal, you may not notice the difference among agents. It is when you have a tough deal that the agent shines through. Helen is by far the best agent that I have ever dealt with. I had several difficult deals with unreasonable counterparts and she managed to settle them all. There were also times when she would honestly tell me that we should walk away from a deal, and we did, and subsequently she found me a better deal. She is very honest and holds the highest standard of her work. She works hard, is literally available 24/7. I sometimes send her emails in the middle of the night and she replies immediately! Her team members are also great. I have worked with Peter, a very experienced veteran in real estate. He is very astute in picking a winning property. They know both Northern and Southern California markets very well. Given how good she is, she is certainly very busy. She is not going to chase after you to see if you have interests in buying or selling, if you don’t respond. If you are not a serious buyer or seller, please do not waste her time, because she truly maximizes every minute to help her clients and she treats big and small clients the same way. If you are serious in doing a transaction, then give her a call. I am sure you will be happy with her work.